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How to Choose the Best Legal Software for Your Firm

Technology
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The right operational software for your law office can help your firm assert itself in the practice landscape. As we said, the core features you should browse through in your legal operating software are lead management software, customer relationship management (CRM), case management, a universal tool for billing clients, and a document automation tool. Each of these programs can help scale your productivity based on how good they’re at decreasing time spent on administrative tasks (in theory).

The graduation from one tier to the next is based on comparative factors among these four areas of study. Comparability among law practice operating software for firms is a crucial factor to making the right choice. Read the reviews and case studies at your disposal (real-world data) to help you decide which program is best for you. What kinds of problems do they help create solutions for? That’s the first question you need to ask yourself.

Types of Legal Software for Law Firms

Legal practice management software is changing many of the ways law firms do business. This software contains specialized features like litigation management that can assist firms with case progression, deadline tracking, and document organization. Brushing up on your go-to tips with this software could mean fewer errors and less time spent on tasks.

Companies that sell this software understand the limitations of small law firms and know that some simply cannot use the standard all-in-one versions that larger offices use. These producers offer their software in a sort of step-down package for smaller firms. For those with fewer employees or clients that know they just do not need a package of that size, this is an ideal solution. These smaller packages or “software for solos” will include a small set of useful tools for tasks ranked in order of priority. Many are designed more for use in practice management (client contact management), but still have features you may find useful in legal settings.

Choosing Legal Software: Key Considerations

The first step in choosing the ideal legal software is to understand your firm’s specific needs and workflows. No two firms work the same way, and having a good handle on what your own firm's processes are will enable you to be much more deliberate in your software purchasing decisions. Get a clear picture of what current workflows look like (inefficiencies and all) to do a better job of identifying where software can help—and where it can't.

One of the most important steps toward finding the right legal software is the one that may take you a while to figure out: what to budget. Being decisive about what you’re able to spend will narrow down your options and allow you to focus your efforts more effectively. There are quality options across all budget ranges.

Establish a good rubric on the back end to grade the products against each other. Keep it simple and focus on fundamentals. Standardize the way you compare features and pricing, and develop some methodology for grading what your subjective user experience was like.

Legal Software Reviews and Recommendations

Legal software reviews represent a critical selection tool for all legal professionals interested in the digitization of their practice. "User reviews" are simply the opinions and experiences held by users of the software. These reviews encapsulate a broad range of experiences -- good and bad. While they provide a good mid-level opinion on, say, document management for Rocket Matter, they also cover the broader user experience and "suggest" an informed decision.

Some other reviews -- particularly those that touch on legal software (see CanadianLawyerMag.com) -- describe all legally applicable software. The software review typically covers a broad range of solutions, divided into (of course) smaller subtopic apps that fit nicely into the legal practice. For example, you could be after "medical" (HippoHealth.com and Medimerge.com) or need a document management and document automation platform (ContractExpress.com, CosmoLex.com, RicohDocs.com). Other software reviews are distinctly after the billing capacity and invoice/billings integrations of the legal software (Billable.com, uLawPractice.com). Other legal software printers or lawyers simply need cloud management.

Making the Final Decision

Trying out the software for yourself is a key method of candidate assessment. Use a trial or demo to your advantage to explore the software’s features, the user interface, and to see exactly how it works. Obviously, make sure you don’t sign up to anything financially before you go ahead and confirm that is the software you want to use. There is nothing like a hands-on experience for yourself (and your team if you can manage a shared trial), since this allows you to test for any of those hidden issues that may not become clear until you actually use the software. This experience also enables you to assess whether the processes you use (and that your customers experience) work to your expectations. Including your team in the software selection decision is a great way to interact with your potential choice of software, and will give you the chance to see how effective a team selection (and implementation) can be.

Understanding Legal Software

Becoming the de facto lynchpin of modern-day lawyering is legal software, which simplistically streamlines the profession and the business.

Document management systems are a simple way for lawyers to organize all documents, such as wills and contracts. With such a strategy, an attorney will be able to easily pull them back up, edit them where they see fit, or simply hand it off to a client. All the documents are stored in accordance with legal rules and amendments are stored, as well.

This type of technology is designed to not only cut down wasted time but also make sure that anyone you work with (yes, even you solopreneurs) has the ability to share documents in real-time.

Billing, case management systems, tracking systems—common, in the law profession—are now capable of having the finish times simply placed into a calendar or shared through an email, adding on to a running total of the client’s bill. If there’s one thing any client wants, it’s transparency—who would have guessed!

Any law firm looking to increase its output should definitely be considering working with Accumulated.

Case management, billing, document assembly—they'll all covered in some capacity.

Find the best software for your firm's specific needs.

Trust me when I say this is the type of thing you're getting involved with. This is a case of when, not if.

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About The Author

Sarah Whitfield is a seasoned legal marketing strategist with over 15 years of experience in the industry. She specializes in integrating advanced data analytics and innovative marketing techniques to help law firms enhance their client acquisition and retention strategies. With a background in both law and digital marketing, Sarah brings a unique perspective to her work, combining legal expertise with cutting-edge marketing practices.

Throughout her career, Sarah has worked with top law firms across the country, helping them achieve significant growth through tailored marketing campaigns and data-driven insights. She is a frequent speaker at industry conferences and a published author on topics related to legal marketing and technology.

Sarah holds a Juris Doctor from Northwestern University Pritzker School of Law and an MBA in Marketing from the University of Chicago Booth School of Business. In her free time, she enjoys mentoring young professionals and exploring the latest trends in legal tech.